Frequently Asked Questions
Can I be present while my car is loaded?
Yes, Trans Home Packers and Movers values our clients and their belongings. You can be present during the loading process.
How can I trust that I'll get satisfactory services at the destination?
Trans Home Packers and Movers is a recognized moving company with branches across key locations, robust packing, and well-trained staff. Our main goal is to ensure complete client satisfaction across India.
Can you hold the consignment at the destination for a week? If so, what are the charges?
Yes, we can hold the consignment for a week. Our visiting officer will provide details on any applicable charges.
What happens if goods are damaged during transit?
We take all precautions to prevent damage. In the rare case of an issue, we ensure speedy claim settlements through our insurance partners.
How does THPM handle perishable food items?
We advise against moving fast-perishable items like vegetables, fruits, ghee, or pickles, as they may spoil and damage other belongings.
How can I book a moving service with Trans Home Packers and Movers?
You can book through our Online Enquiry form, call our Marketing Team at +91-8750064500, or email us at india@transhomepackers.com.
How far in advance should I contact for relocation booking?
A minimum of 1 day is required for booking.
How long does a pre-moving visit take?
A pre-moving visit typically takes 2-4 hours.
What should be the basis for insurance coverage?
Insurance coverage should be based solely on the monetary value of the goods.
What type of vehicle is preferred for transportation?
We prefer closed carriers for enhanced safety.
How can I relocate my car?
We use specially designed car carriers for safe car transportation.
How can I track my household goods and car?
Visit our website and fill out the tracking query form to monitor the status of your goods.
