Frequently Asked Questions along with their answers:
1. What services do you offer?
We offer packing, loading, transportation, unloading, unpacking, and storage services for residential and commercial moves. You can use our services for your Local Relocation, Office Relocation, and Industrial Relocation.
2. How to Book moving Service Trans Home Packers and Movers?
You can book either through the "Online Enquiry" or by calling directly at our Marketing Team +91-8750064500, or mail Us at india@transhomepackers.com.
3. Do you provide free estimates?
Yes, we provide free estimates.
4. How is the cost of my move determined?
The cost is determined by factors such as the volume of items, distance, packing materials, and additional services required.
5. What factors can affect the cost of my move?
Factors include the number of items, distance, type of items, packing materials, and any additional services like storage or special handling.
6. How long will the moving process take?
The duration depends on the size and distance of the move. Local moves can be completed in a day, while long-distance moves take longer.
7. Do you offer packing and unpacking services?
Yes, we offer comprehensive packing and unpacking services.
8. Do you provide packing materials?
Yes, we provide high-quality packing materials, including boxes, bubble wrap, foam sheets, tapes, lamination, cargo sheets and packing paper.
9. Can I pack my own belongings?
Yes, you can pack your own belongings, but we recommend letting our professionals handle fragile and valuable items.
10. How do you ensure the safety of my items during the move?
We use high-quality packing materials and trained staff to handle your items carefully. We also offer insurance options for added protection.
11. Are there any items you do not transport?
Yes, we do not transport hazardous materials, perishable goods, or items prohibited by law.
12. Do you offer insurance coverage for my belongings?
Yes, we offer various insurance options to cover your belongings during the move.
13. What types of insurance coverage are available?
We offer basic liability coverage and full-value protection plans.
14. How do I file a claim for damaged or lost items?
You can file a claim by contacting to insurance company & our customer service and providing details of the damage or loss.
15. Can I track the status of my move?
Yes, we provide tracking options so you can monitor the status of your move.
16. Do you offer storage facilities?
Yes, we offer secure storage facilities for short-term and long-term needs.
17. Are your storage facilities secure?
Yes, our storage facilities are secure and monitored 24/7.
18. How do you handle fragile and valuable items?
Yes, We use special packing techniques and materials to ensure the safety of fragile and valuable items.
19. Do you move pianos, antiques, or fine art?
Yes, we have experience in moving delicate and high-value items like pianos, antiques, and fine art.
20. What should I do to prepare for moving day?
Ensure all items are packed and labeled, and provide clear instructions to our moving team.
21. Can you move my plants?
Yes, we can move plants under certain conditions. It's best to consult with us for specific guidelines.
22. What happens if the moving date changes?
Please inform us as soon as possible. We will do our best to accommodate changes to your moving date.
23. Do you provide international relocation services?
Yes, we offer international relocation services, including customs clearance and overseas shipping.
24. What are the payment options?
We accept various payment methods, including credit/debit cards, bank transfers, and cash.
25. Is there a deposit required?
Yes, we typically require a deposit to secure your booking.
26. Do you offer discounts for certain types of moves?
Yes, we offer discounts for senior citizens, military personnel, and off-peak season moves.
27. Will my belongings be mixed with other customers’ items?
No, your belongings will be transported with proper labelling to ensure they arrive safely and without mix-ups.
28. Do you move vehicles?
Yes, we offer vehicle transportation services.
29. How far in advance should I book your services?
We recommend booking at least 4-5 days in advance, especially during peak moving seasons.
30. What if I need to move on short notice?
We can accommodate short-notice moves depending on availability. Contact us immediately to check.
31. Do you provide moving services on weekends and holidays?
Yes, we offer moving services on weekends and holidays for your convenience.
32. Can you disassemble furniture?
Yes, our team can disassemble your furniture as needed.
33. How do you handle large or bulky items?
We use special equipment and techniques to safely move large or bulky items.
34. Will my belongings be mixed with other customers’ items?
No, your belongings will be transported separately to ensure they arrive safely and without mix-ups.
35. Do you offer special handling for sensitive electronics?
Yes, we use appropriate packing materials and techniques to handle sensitive electronics.
36. What are your policies for long-distance moves?
Long-distance moves are carefully planned and coordinated, with regular updates provided throughout the process.
37. Can I move during the winter or rainy season?
Yes, we operate year-round and take necessary precautions to protect your belongings during adverse weather conditions. Mostly we used coved trucks.
38. What measures do you take to prevent damage to my home during the move?
We use floor protectors, padding, and careful handling techniques to prevent damage to your home.
39. Do you offer pet relocation services?
We do not offer direct pet relocation services but can recommend specialized pet transport companies.
40. How do you handle international customs and regulations?
Our team is experienced in international relocations and will guide you through customs and regulations to ensure a smooth process.
41. Do you offer senior moving services?
Yes, we offer specialized services for seniors, including downsizing assistance and sensitive handling of belongings.
42. Can you provide references from past customers?
Yes, we can provide references and testimonials from previous clients upon request.
43. What should I do with items I no longer need?
We can help with disposal or donation of unwanted items. Just let us know your preferences.
44. How do you handle unexpected delays?
We communicate any delays promptly and work to resolve issues quickly to minimize impact on your move.
45. Can I change my inventory list after booking?
Yes, you can update your inventory list, but changes may affect the cost and timing of your move.
46. Do you offer corporate relocation services?
Yes, we provide comprehensive corporate relocation services for businesses of all sizes.
47. What are the benefits of choosing your company over others?
We offer reliable, professional, and affordable moving services with excellent customer support and a strong reputation.
48. How can I leave feedback about your services?
You can leave feedback on our website, through email, or on social media platforms. We value your input.
49. Do you offer eco-friendly moving options?
Yes, we offer eco-friendly packing materials and practices to reduce environmental impact.
50. How do you ensure compliance with local and national moving regulations?
We adhere to all local and national regulations, maintaining proper licenses, insurance, and certifications to ensure a compliant and secure moving process.
51. I want to get loaded my Car in my presence. Is that possible?
Yes, Trans Home Packers and Movers value the client and his valuable belongings.
52. How should I believe we will get satisfactory services at the destination?
Trans Home Packers and Movers is a well-recognized moving company, having branches of its own at key locations and all-weather robust packing and well-trained manpower at all its branches. Our main motto is utmost satisfaction to our widely spread clients all over India.
53. Can you hold the consignment at the destination for a week, if so what are the charges?
Yes, we can do this. The visiting officer will address the questions.
54. In case there is damage to the goods under transit, what kinds of settlement are followed by Trans Home Packers and Movers?
Trans Home Packers and Movers adopt all safety measures to avoid any kind of damage to your goods. However, in case of any unpredictable mishap, we ensure our client’s speedy settlement of their claims from the insurance company.
55. I am worried about my perishable food items. How THPM is going to handle and preserve the same?
THPM advises the clients not to shift fast-perishable food items such as Vegetables, Fruits, Flowers, Ghee, Pickles, etc. as these may spoil your other valuable items.
56. What vehicle should be preferred for transportation?
We prefer closed carrier for safety.
57. How should Relocate my car?
We have a specially designed Car Carrier for Car Transportation Services.
58. Why should I trust my valuable belongings with Trans Home Packers And Movers?
We are the trusted packers and movers in the industry with a rich experience of more than 10+ years. Trust us for your next relocation and enjoy hassle-free packing, loading, transportation, and warehousing without compromising on safety or quality. You can rest easy knowing that your belongings will be transported professionally by our experienced team.
59. How much time will the packers take to pack my house?
It depends on the type and size of the house you have. If it's a small house then packers can finish the job in a couple of hours. But for large houses, it may take more than a few hours. But don't worry, Trans Home Packers And Movers will never compromise with the quality and service.
60. Are there any charges for packing materials?
In our quotation included all the charges for packing materials.
61. What if I don't have enough space at my new place, can Trans Home provide the space I need?
Yes, we can provide the space that you need while shifting your house. We can help you with storage facilities as well.
62. I want to shift to a one-bedroom apartment, how would it cost?
The cost of shifting a one-bedroom apartment would depend on the distance, number/size of furniture, floor & much more that need to be shifted. You can visit our website & call us to know more about this.
63. Can you provide contact numbers?
Yes, we provide phone numbers, WhatsApp contact numbers & email addresses as well.
64. Do you offer a one-day service?
Yes, at Trans Home Packers And Movers, we offer one-day service but it would be on a specific schedule. You can call us for more information and book an appointment with our representative.
65. What are the benefits of Movers And Packers services?
Movers And Packers services provide many benefits to their customers. It helps in saving time, money, and effort for the customer and also makes the process of relocation easier for them. Our movers will pack your goods will all necessary precautions.
66. What are the dimensions of a typical international/domestic shipment boxes?
A typical international/domestic shipment is in a box that is 40" cms height, 40" cms depth, and 60" cms length.
67. What is the least time it takes you to move things?
We understand that when you move your goods to other places, time is the most important factor. That's why our shifting process is done in a time-sensitive manner. Your belongings will be delivered on time, so the only thing that should matter is the level of your satisfaction. Our moving and packing specialist will pack everything in the least possible time for you.
68. We at Trans Home Packers And Movers provide customers with two best procedures:
We will pack all your goods and move them to the new location safely. Unpacking is also done by us. All you need to do is shift your goods with us and we will take care of all the complicated procedures involved in a relocation process.
We have been shifting house, offices and commercial goods for many years. We make the Relocation Process as simple as we can. We offer Packers And Movers Services right from Packing to Unpacking. Once you hired us, you will feel that there is no need of choosing others. We offer packing and unpacking services, along with transportation services for household goods. Transportation of your goods is done through air freight and road mode.
Contact Us Today at:
Trans Home Packers and Movers
Phone: 8750064500
Email: india@transhomepackers.com
